Virtual Customer Support desk

If dealing with customers is eating up a good chunk of the time that you could use to create products or services or generally grow your business, then outsourcing your customer service will be great for you.

 

Suffice it to say, there are a lot of reasons why outsourcing customer service makes a lot of sense, both from a professional as well as a personal point of view.

Respond to recurring customer inquiries

including creating canned email responses or an FAQ page with the answers to the most common questions

Regularly checking in with long-term clients

you need to make sure they’re still satisfied with what they’re getting

Dealing with customer complaints 

managing customer till the point of s resolution

On boarding new clients