Virtual Customer Support desk
If dealing with customers is eating up a good chunk of the time that you could use to create products or services or generally grow your business, then outsourcing your customer service will be great for you.
Suffice it to say, there are a lot of reasons why outsourcing customer service makes a lot of sense, both from a professional as well as a personal point of view.
Respond to recurring customer inquiries
including creating canned email responses or an FAQ page with the answers to the most common questions
Regularly checking in with long-term clients
you need to make sure they’re still satisfied with what they’re getting
Dealing with customer complaints
managing customer till the point of s resolution
On boarding new clients